Any gift card/ticket purchased from the Springfield Online Store may only be redeemed at the Springfield Incredible Pizza Store at 2850 S. Campbell Ave. in Springfield, MO. Incredible Pizza Gift Cards are non-refundable. Please ensure you are purchasing from the correct store location.
Please Note: Products purchased Sunday through Thursday will be processed and shipped within 48 hours. Products purchased Friday and Saturday will be processed and shipped within 72 hours. Processing time does not include the US post service which is an additional 5 to 7 days. Product will be shipped to the shipping address you provide.
1. Can cards be picked up at the store instead of being shipped?
Unfortunately, cards cannot be picked up at store location. Gift cards can ONLY be mailed. Please provide us 48 hours to process and 5-7 business days to arrive to you!
2. Do Gift Cards Expire?
No. Gift Cards do not expire.
3. Can cards be separated once at the store?
Unfortunately, we do not allow separation of these gift cards.
4. Are you able to apply these to a Group or Birthday Party?
No. These are cash value and can only be applied to buffets and game play.
Call us: 417- 887-3030
Mon-Fri 9am-9pm CST
Sat 9am-8pm CST
and Sun 10am-8pm CST
Or Email us: